"What methodologies does KnowBe4 use in developing our training?"

Someone interested in using our integrated platform for training and phishing asked us: ""What methodologies does KnowBe4 use in developing our training?"

We use the ARCS Model. ARCS is an acronym that stands for: Attention, Relevance, Confidence and Satisfaction. Learn more about this method at Wikipedia.

We concentrate on keeping technical terminology simple and easy to understand. This adds to the C in ARCS as learners are not intimidated by big or hard to understand words. We also present material on a proper gradient that breeds confidence in the learner.

Our training modules are designed to be relevant to anyone who uses email or goes online. They are fully relevant to the C-level exec as well as the office worker who uses a computer all day.

We use engaging visuals and interactions that gain the learners attention and our course content is highly interesting because it is so very relevant to the world of today, both in the office and at home.

We have tons of testimonials that show not only how effective our training is, but how much it improves the problem it's addressing. With the use of our phishing platform, the results of our training are easily measured.

Here are just a few examples of happy camper testimonials, but we have hundreds:

"The training and phishing tests are going great. We just got the go ahead from our County Commissioners to mandate the second round of training using the 2016 modules. We have users currently going through that training.

Feedback from end users this time around is a lot more positive with regards to “having” to take the training. I believe they realize that what they are learning is also very useful for home use too, and I know of 2 users who after sending me their home emails for analysis that they suspected of being dodgy turned out to be infected with the “locky” Trojan hidden in pdf attachment’s. Their comment to me after I confirmed it with them was “this time last year I would have opened that attachment and maybe lost all my family photos” !!

I believe the knowbe4 training and ongoing phish tests to highlight repeat offenders has been hugely beneficial to us as an organization." T.C. - Dir IT

"I love the service and really appreciate the information in the emails from you. I think it’s really helped our organization keep email security in mind. I definitely mention you guys to people I talk to and have nothing but good things to say. Thanks for a great product and keep up the good work! "- M.M. - Senior Systems Administrator

"Can you guys stop being so encouraging and helpful?!!?? I cannot tell enough people about what an amazing job you and your fellow employees do at Knowbe4. I have contemplated moving to Florida just to attempt to work with all of you. Thanks for lifting my spirits with the encouraging voicemail and constructive coaching email. You are making a difference in security in South Dakota and its appreciated." M.C. - Director of Technical Services, Security Officer

See for yourself how easy it is to train and phish your employees. Get a one-on-one live demo and ask your questions.