[NEW FEATURE] AI-Driven Phishing Helps Admins Deliver a Personalized Simulated Phishing Experience to Each User



We are excited to announce the availability of KnowBe4’s new AI-Driven Phishing feature. The KnowBe4 phishing platform now leverages machine learning to recommend and deliver informed and personalized phishing campaigns based on your users’ training and phishing history. Using data from KnowBe4’s AIDA, our Artificial Intelligence Driven Agent, a new recommendation engine enables you to automate the dynamic selection of unique phishing security test templates for your users.

Think of it as your own AI phishing assistant that automatically chooses the best phishing test for each user, at that moment. When you use AI-Driven Phishing, you essentially create a unique phishing campaign for each of your users to make sure every user receives simulated phishing tests personalized to their individual level. It analyzes user data such as the number of failed phishing security tests, the types of attack vectors in those failures, how often suspicious emails are reported through the Phish Alert Button, the frequency and recency of training completions, and more.KnowBe4 AI-Driven Phishing

KnowBe4’s algorithm analyzes the unique data and attributes of each of your users, compares against the historical behavioral data of tens of millions of KnowBe4 phishing test users, and identifies and ranks phishing templates that match the threshold of your users’ knowledge and capabilities. Then, the algorithm will select a challenging phishing security test from your Admin-approved templates, and adapt the degree of difficulty appropriately depending on the unique profile of each user. 

When you choose this automatic template selection drop-down option in your KnowBe4 platform, simply select the category of templates you want to include in your phishing campaigns and let AI help you deliver more personalized and relevant phishing security tests based on your users’ individual performance metrics and risk factors. 

You can use AI-Driven Phishing to set up automatic smart groups based on your users’ phishing security test results. This is a great way to enhance your remedial training efforts for users that routinely fail phishing tests, or have a low volume of user reported messages using the Phish Alert Button. You can also use this feature to set up campaigns that challenge your more seasoned security-aware users leveraging the power of AI to keep your users on their toes with security top of mind!

The AI-Driven Phishing feature is available to KnowBe4 customers with a Diamond Level or Phishing Premium subscription. 

To learn more on this new feature, check out the KnowBe4 Support Knowledgebase: 
https://support.knowbe4.com/hc/en-us/articles/1500003848062-Automated-Template-Selection


Request A Demo: Security Awareness Training

products-KB4SAT6-2-1New-school Security Awareness Training is critical to enabling you and your IT staff to connect with users and help them make the right security decisions all of the time. This isn't a one and done deal, continuous training and simulated phishing are both needed to mobilize users as your last line of defense. Request your one-on-one demo of KnowBe4's security awareness training and simulated phishing platform and see how easy it can be!

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