Netflix "Account Freeze" Phishing Campaign In The Wild

Stu Sjouwerman | Dec 3, 2019

nfl-email-760A Netflix phishing scam is going after users’ payment information and Netflix credentials, according to Naked Security. The phishing emails inform recipients that they’ve missed a payment and they’ll need to login and fix their billing information to resolve the issue.

The emails themselves contain some glaring typos and grammatical issues, including repeated misspellings of “invoice” as “invoce,” and the phrase “you local bank being held a transaction.”

The phishing site itself is more convincing, however. The scammers took the time to obtain a valid HTTPS certificate, and they’ve hosted the site on a subdomain with a very long URL consisting of random characters. As a result, the primary domain is pushed out of sight in the browser bar, so the user doesn’t realize they aren’t on netflix.com. The login page looks perfectly legitimate, as does the page to enter payment card details.

The scammers made another mistake, however, by including an intermediate page that asks users how they want to pay their bill in order to “resrtart” their membership. This page offers a number of options, including one to purchase gift cards. The option to buy gift cards is inexplicably written in French, unlike the rest of the page.

While these warning signs seem easy to spot when you know it’s a scam, they might not be so apparent if you aren’t looking for them. New-school security awareness training can teach your employees to constantly be on the lookout for red flags. Naked Security has the story: https://nakedsecurity.sophos.com/2019/11/29/netflix-account-freeze-dont-click-its-a-scam/

Discover Your Organization’s Phish-prone™ Percentage

Ninety-one percent of data breaches begin with spear phishing. Launch our Free Phishing Security Test for up to 100 users to uncover your team's vulnerability and see how your security posture stacks up against industry benchmarks.

Get Your Free Phishing Security Test

Secure the Digital Workforce: Human + AI

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.