Depending on who you ask, between 70 and 90 percent of cyber risk has human error as the root cause. That's why Human Risk Management (HRM) is so important.
And here is the next major advance in HRM. We're thrilled to announce the second version of our risk score architecture. It is so far advanced we have renamed—promoted really—our initial "Virtual Risk Officer" to SmartRisk Agent™.
It delivers a game-changing update to your risk assessment capabilities and provides you more detailed and actionable insights. To clarify, the "Risk Score" is the numeric output of either the earlier Virtual Risk Officer and now the new SmartRisk Agent.
SmartRisk Agent is an integrated, rule-based engine purpose-built for human risk management. This powerful enhancement gives you a more comprehensive and accurate approach to evaluating user risk for your org, empowering you with unprecedented visibility and actionable insights.
This agent works closely together with all the other KnowBe4 AI Defense Agents. Four agents are released as previews for the KnowBe4 community, four more are being worked on as we speak for 2025, and many more to come in the future platform, all integrated with each other and powerful modules like the Egress email security suite.
Key Features:
- Enhanced Risk Scoring algorithm that considers a wider range of risk from across KnowBe4's products - KSAT Phishing & Training, PAB, SecurityCoach, PasswordIQ, and EEC Pro
- Recommendations tailored to the security type with the greatest risk area through targeted Training with ModStore content
- Risk Trend Monitoring that tracks changes in risk scores over time
- Risk Score Distribution Graph that reveals insights into central tendency, spread, and outliers
- Detailed Security Types table with breakdowns and trends for known factors and points
- Identification of the Riskiest users and team partitioned into factors
The new Risk Score v2 is available on the Reports tab and under our Executive Reports subtab. For more details, please refer to our comprehensive knowledge base article SmartRisk Agent and Risk Score v2 Guide available here:
https://support.knowbe4.com/hc/en-us/articles/30048977242259-SmartRisk-Agent-and-Risk-Score-v2-Guide