KnowBe4 Fresh Content and Feature Updates - June 2019

Check out the content and feature updates in the KnowBe4 platform for the month of June!

Branded Training CertificatesBrandedCertificate
Our customers asked, we listened! You now have the ability to create and upload a custom background image for your training certificates into the KnowBe4 platform.

When your users elect to download a course completion certificate, your custom background image will be used to generate it.

Using branded certificates can give your completion certificates the look and feel of your brand, which users will find more familiar. The customized certificates of completion are available at the end of each training module. 

End User Training Surveys
With end user training surveys, you now can collect feedback from your users and use that feedback to select future training that makes sense for your organization and culture. 

Gather feedback from your end users after completion of a training or video module where users rate the following:

  • Helpfulness of Content
  • Length of Content
  • Presentation of Content
User feedback can provide insight into learning styles and preferences for your organization. This will allow you to tailor your training campaigns based on user feedback so your users will be engaged and inclined to complete other training in the future.

KnowBe4 User Event API
You already know the importance of frequent year-round simulated phishing attacks and security awareness training for your users to help you build a more resilient and secure organization. You also likely track, monitor, and measure your users’ security-related events or activities in many ways with third-party security assessment and monitoring tools. 

What if you could take your most important risk events on users from all your physical security and cybersecurity controls, import them into a single place, and use this information to augment the personal risk scores of your users and also automatically assign custom training or phishing campaigns based on these events?


Now you can with the new KnowBe4 User Event API. The new User Event API enables you to send custom security-related user events from your third-party security platforms (like Mimecast, Splunk, etc.) or any other external data source and push to your KnowBe4 Console in order to add these events to your users’ timelines.

The User Event API helps you continue to evolve and refine your security awareness program by adding these events to your users’ timelines and augmenting their personal risk scores to help you tailor specific phishing and training campaigns that ultimately enable your users to make smarter security decisions. The new API is available to KnowBe4 customers with a platinum or diamond level subscription. For more details on the new API, read the blog post here.

Learn more on how you can take advantage of these cool new features when implementing your security awareness training program within your organization!

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Understanding Link Rewrites
You’ve heard “Think before you click”, but what happens if your organization or email provider intentionally changes the path of that link as part of their security measures? This micro-learning video module provides a quick overview of link rewrites, exploring purpose and process, including why the user needs to remain ever-vigilant towards phishing attacks.

Don't Be a Victim and You Are a Target
Both of these security documents touch on the three types of social engineering: digital, in-person, and phone attacks. You’ll be reminded of your role in avoiding these type of attacks: STOP, LOOK, AND THINK.KB4TargetVictim

The KnowBe4 training content highlighted this month are available at the Gold, Platinum, and Diamond subscription levels.  

The Security Awareness Company (SAC)

JuneSACNewsletterCulture traditionally refers to the shared customs, arts, and other characteristics of specific groups of people. Similarly, the security awareness culture of an organization refers to the shared human effort of information security. Creating a culture of security aware individuals requires the participation of every employee, from executives to the front desk.

The June SAC Newsletter examines the steps that everyone can take to improve culture and put security first in the workplace.


NYSAC2New York State Education Law Training Module
This training module is designed for educational agencies in New York State. This new compliance standard enhances existing laws in an effort to better protect the sensitive data of students and faculty. This short course provides a brief yet detailed overview of what the law entails and what’s now required of schools.


SAC added 4 new games this month and include topics on vishing, travel security, and identifying legitimate emails from phishing emails.
The games include:
  • Spot the Threat
  • Travel Security Challenge
  • Phish Catcher
  • Vishing Challenge 
Additionally, nine new Security Documents and seven new posters were added that include:

Security Documents:

  • Cautionary Phishing Tale
  • Compliance
  • Evil Apps and Not So Smart Devices
  • Jasper The Disaster Travel Edition
  • Living In A Connected World For Young Adults
  • Remote Workers Field Guide To Security
  • The Joy Of A Tidy Desk
  • Why Phishing Works


  • Are You Feeling Lucky
  • Classifying Your Data
  • Online Behavior Reflects On Job
  • PII Needs Protection
  • Practice Personal Security
  • Super Simple Steps to Security
  • Workstation Security
All Security Awareness Company content is available at the Diamond subscription level.  

Popcorn Training
Five new security documents were added from Popcorn Training this month focusing on different scam alerts and include:
  • Scam Alert: Work vs Personal Address
  • Scam Alert: App Security
  • Scam Alert: Phishing Websites
  • Scam Alert: The Internet of Things
  • Scam Alert: A Goliath Hack
All Popcorn Training content is available at the Diamond subscription level.  

El Pescador
A few additions from our newest content publisher, El Pescador are now in the KnowBe4 ModStore.
Data Collection Video Module
An overview of phishing aimed to collect user credentials. This video training module explains what credentials are, why they are important, how to identify a trusted website, and how to protect and create solid passwords.
Data Collection with Quiz Training Module
Data Collection is one of the methods attackers may use to explore your vulnerabilities. Learn how to recognize a phishing attack and how to create strong passwords and escape brute force attacks in this training module. 
One security document entitled Safe Passwords was also added. 
All El Pescador content is available at the Diamond subscription level.  

Want an all-access pass to the most comprehensive security awareness training content? With a Diamond level subscription, see how much is available for your training needs!

As of June 26, 2019 KnowBe4 has: 

  • 946 Pieces of Education and Training Content
  • 232 Interactive Training Modules 
  • 215 Video Modules 
  • 285 Posters and Artwork
  • 193 Newsletters and Security Docs
  • 21 Games
  • Over 3,000 Phishing Templates
To see the full list of new content added this month and an inside look into the KnowBe4 platform, sign up for the Modstore Training Preview now!
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Warm regards,

Stu Sjouwerman
Founder and CEO, KnowBe4, Inc.

Stu Sjouwerman


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