OK, bad news first. The world is shocked and angry about the attacks in Paris. That often causes emotional reactions, which the bad guys on the Internet are exploiting. ISIS has released a video where they "celebrate" the Paris attacks. We recommend inoculating your employees immediately against social engineering attacks that use this horrible event to make people click on links or open attachments. You can find the template in System Templates -> Current Events -> New ISIS Video Celebrating Attacks Turns Up On Dark Web
OK, now the good news.
As of today, all KnowBe4 customers have access to their Phish-Alert Outlook add-in. This is now part of your service at no extra cost. Here is the problem that you can manage with this new add-in: do your users know what to do when they receive a suspicious email that could be a phishing attack?
Should they call the help desk, or forward it? Should they forward to IT including all headers? Delete and not report it, forfeiting a possible early warning? KnowBe4’s Phish Alert button gives your users a safe way to forward email threats to the security team for analysis and deletes the email from the user's inbox to prevent future exposure. All with just one click!
- When the user clicks the Phish Alert button on a simulated Phishing Security Test, this user’s correct action is reported.
- When the user clicks the Phish Alert button on a non-simulated phishing email, the email will be directly forwarded to your Incident Response team.
- Has fully customizable button text and user dialog boxes.
- Versions supported: Outlook 2007, 2010, 2013 & Outlook for Office 365
Beta users said:
"It makes it much easier for us to reward users and to build our blacklist for real phish attacks."
"Great tool by the way! I absolutely love the feature”
Want to learn more? Download our Phish Alert for Outlook overview (PDF)
How to install & use Phish Alert:
Again, you are getting this as part of your yearly KnowBe4 subscription at no additional cost. Let's arm your end-users with knowledge and tools against phishing attacks!