We are hiring a Renewal Sales/Customer Service Rep
This is an exciting position as an entry level renewal sales/customer service representative. You are responsible for contacting existing customers and sign them up for a renewal of their subscription. All renewals are organized and processed during the course of the month and requires helping customers with questions and assisting them with changes to the original order. Coordination with the sales team may be needed if upselling is involved. Daily and monthly production statistics are tracked as a performance indicator.
Skills Required:
- Superior Customer Service skills
- Strong communication skills (written/verbal)
- Excellent time management and organization skills
- Team Oriented
Qualifications:
- Microsoft Excel and Word
- Web browser (Chrome, Internet Explorer)
- Salesforce CRM, preferred
