May 22, the question was asked on Spiceworks: "What is your IT-related arch nemesis?". More than 200 replies came in. We tabulated (and somewhat normalized) the main things that generate support tickets and you voted which ones you HATE the MOST!
The Top 5 most mentioned things you HATE are in sequence of percentage:
- No Documentation: 29.7%
- Users: 27.4%
- Printers and Apple products tie with 25.5% each
- Fake Antivirus: 24.5%
Other various observations: You seem not to mind Microsoft Exchange very much, and driver problems seem to have subsided over time. Java is still causing a lot of headaches with 21.2% as the most hated item.