When Greg Kras, KnowBe4’s Chief Product Officer, first rolled out our Phish Alert Button (your users can use it to report suspicious emails), he thought it would be a great way for you to stay up-to-date on actual phishing emails occurring in the wild. Well, he was right but there was also an “interesting side effect”.
Phish reports grew from a couple hundred emails in the beginning to 10,000+ messages per day! Like you, KnowBe4’s team had to adapt our processes to deal with the influx of reports and create mechanisms to facilitate prioritization, enabling the team to take action.
Join Greg and Perry Carpenter, KnowBe4 Chief Strategy Officer, as they explore the challenges and opportunities for creating order from your organization’s phish reporting chaos. Learn useful tips and best practices from in the trenches lessons learned to turning today’s “see something, say something” world into an asset rather than a liability.
Listen on-demand to hear about:
- How to maintain business continuity by returning “clean” messages as fast as possible
- Enriching email data and clustering into groups to expedite prioritization and follow up
- How Artificial Intelligence and Machine Learning can help you spot real malicious emails even faster
- How automating your email disposition process can save you so much time
Watch On-Demand Now!