FBI Report: Attackers Are Sending Physical Packages with Malicious QR Codes

KnowBe4 Team | Aug 7, 2025

QR Code QishingThe FBI has issued an advisory warning that scammers are distributing QR code phishing (quishing) links via unsolicited packages sent by snail mail.

Recipients may scan the code to find out where the package came from, which will land them on a phishing page.

This is a variation of a “brushing scam,” where unscrupulous vendors send packages designed to harvest information that can be used in phony positive reviews. In this case, the attackers are tricking victims into visiting malicious links designed to steal their information or deliver malware.

“The FBI warns the public about a scam variation in which criminals send unsolicited packages containing a QR code that prompts the recipient to provide personal and financial information or unwittingly download malicious software that steals data from their phone,” the advisory says.

“To encourage the victim to scan the QR code, the criminals often ship the packages without sender information to entice the victim to scan the QR code. While this scam is not as widespread as other fraud schemes, the public should be aware of this criminal activity.”

The Bureau offers the following advice to help people avoid falling for these attacks:

  • “Beware of unsolicited packages containing merchandise you did not order.
  • Beware of packages that do not include sender information.
  • Take precautions before authorizing phone permissions and access to websites and applications.
  • Do not scan QR codes from unknown origins.
  • If you believe you are the target of a brushing scam, secure your online presence by changing account profiles and request a free credit report from one or all the national credit reporting agencies (Equifax, Experian, and TransUnion) to identify possible fraudulent activity.”

AI-powered security awareness training can give your organization an essential layer of defense against social engineering attacks. KnowBe4 empowers your workforce to make smarter security decisions every day. Over 70,000 organizations worldwide trust the KnowBe4 HRM+ platform to strengthen their security culture and reduce human risk.

The FBI has the story.

Is Your Organization Vulnerable to Quishing?

Traditional filters often miss malicious links hidden in QR codes. Launch our Free Quishing Test for up to 100 users to identify security gaps and receive your custom Phish-prone Percentage report within 24 hours.

Get Your Free Quishing Test

Secure the Digital Workforce: Human + AI

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.