[NEW PhishER Feature] Use Security Roles to Create a Multi-Tiered Incident Response System in PhishER

You asked, we listened! We're excited to introduce the new Security Roles feature within your PhishER platform! You now have the ability to create different user roles for your security operations or incident response teams.

You already know how PhishER reviews message attributes of reported messages from KnowBe4’s Phish Alert Button and stack ranks the most critical messages based on severity. Your security response team uses PhishER to help analyze, prioritize, and manage those user-reported messages and disposition a large volume of email messages fast, so they can identify the most dangerous threats more quickly.

The sheer volume of potential malicious email reported by your users can get overwhelming!

With PhishER Security Roles, you can easily distribute your team's workload of email analysis and dispositioning from within PhishER. Security Roles lets you assign custom permissions for the exact incident response roles and responsibilities you need in your organization. You define permissions for users who may need access to different sections of the PhishER platform during routine analysis as well as during a known incident or event.

PhishER-Security-Roles

With Limited and Full Access Security Roles, you can implement a multi-tiered incident response system based on the severity levels of your user-reported messages in PhishER. You can choose what sections of PhishER or messages within PhishER your user roles have access to and what different team members can see and do within the platform. The Security Roles feature is available to all customers with PhishER licenses at no additional cost.