New articles and templates from the Tech Content Team

Hi all,

Here are all of the major items and updates our Technical Content Engineers have added to our knowledge base and KMSAT product in the last month.

KMSAT

• Two new Security Hint and Tips

• HR Phishing Scams

• Shocking Phishing Emails

• New phishing templates and phishing template categories

• Current Event of the Week and Current Event of the Month

• These two new phishing template categories are updated weekly and monthly with a fresh Current Events phishing template, so you can set up an ongoing campaign which always sends the latest and greatest Current Events template. Learn more details here: https://support.knowbe4.com/hc/en-us/articles/360022903314

• New South African and Portuguese (Brazil) phishing templates

• 17 new landing pages

• Hack Attacks Landing Pages: These new landing pages (ranging from fun to scary!) mimick some well-known ransomware attacks.

• Captain Awareness Videos: These new Point of Failure Video Training landing pages showcase ten (10) of KnowBe4's animated Captain Awareness videos, covering a range of security awareness training topics.

• Phishing and Spearphishing Exercise: This new Point of Failure Course landing page takes the clicker through a short, interactive module about phishing and spearphishing.

• Updated Account Settings article to include information about setting up your default landing page

• https://support.knowbe4.com/hc/en-us/articles/226457887#PHISHING

• New article about the KMSAT maintenance window

• https://support.knowbe4.com/hc/en-us/articles/360024057834

• Updated MSP/Reseller walkthrough video

• https://support.knowbe4.com/hc/en-us/articles/115012985888/

• Updated Active Directory Integration (ADI) article

• Included the ability to control which AD fields sync to the KnowBe4 console, allowing for a mix of AD-managed and non-AD-managed fields: https://support.knowbe4.com/hc/en-us/articles/360015798533#SYNCFIELDS

• Updated Smart Groups articles

• Dynamic Phishing and Remedial Training Plan: 
  https://support.knowbe4.com/hc/en-us/articles/115013655647
  

• Smart Groups Use Cases: https://support.knowbe4.com/hc/en-us/articles/115015198248

• How to Use Smart Groups:  https://support.knowbe4.com/hc/en-us/articles/115012819668

• Automated Remedial Training:
  https://support.knowbe4.com/hc/en-us/articles/360023378093

KCM GRC

• New Vendor Module articles

• Introduction: https://support.knowbe4.com/hc/en-us/articles/360021083194

• Creating and Configuring Questionnaires: https://support.knowbe4.com/hc/en-us/articles/360021582594

• Guide for Vendor Users: https://support.knowbe4.com/hc/en-us/articles/360021761873

• New article listing all managed templates

• https://support.knowbe4.com/hc/en-us/articles/360022753993

PhishER

• Updated article to include the ability to preview a rule: https://support.knowbe4.com/hc/en-us/articles/360013025854#PREVIEW

• New Whitelisting for PhishER article: https://support.knowbe4.com/hc/en-us/articles/360022953614-Whitelisting-for-PhishER

• Updated Product Manual to include the new PhishER Dashboard date picker: https://support.knowbe4.com/hc/en-us/articles/360010802673-PhishER-Product-Manual

Phish Alert Button

• New article about how to change the PAB icon: 
  https://support.knowbe4.com/hc/en-us/articles/360021256614

Bonus fun fact: We are averaging around 170K views a month on our knowledge base at support.knowbe4.com/hc.

Thanks, and let us know if you have any questions.

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