A recent survey from Experian found that 60% of companies report fraud losses that are “somewhat or significantly higher” than in previous years, with a majority of respondents citing AI-generated phishing attacks as their top AI-related fraud concern.
“Businesses identify AI-generated phishing as the most common AI-enabled fraud risk at 53%,” the report says. “AI-assisted first-party fraud follows at 51%, with AI-generated document forgery at 45%, automated bot attacks at 40%, deepfake voice or audio at 37%, and deepfake videos or images at 35%.”
The researchers note that end users are growing increasingly aware of AI-related social engineering threats; at the same time, however, these same users say they feel like more of a target for fraud than they did a year ago, and are extremely concerned about AI-enabled scams.
“Fraudsters are increasingly imitating the signals people rely on to decide whether something is real,” the report says. “Emails, text messages, websites, documents, voices, images, customer support interactions and brand communications that appear authentic enough to influence behavior. AI is accelerating this shift, but the broader issue is authenticity. Consumers are already aware of this new environment. Sixty percent have heard of AI-generated fake images or videos being used in scams. Fifty-three percent are aware of AI-generated phishing messages. Forty-seven percent are aware of deepfake voice impersonation. Forty-five percent are aware of AI impersonation of friends or family, and 44% are aware of chatbots impersonating companies or customer support.”
Forbes has the story: https://www.forbes.com/sites/joemckendrick/2026/08/27/ai-brings-scamming-against-businesses-to-a-whole-new-level/
