We’re proud to share that KnowBe4 has once again been recognized as a leader in cybersecurity, receiving multiple 2025 TrustRadius Top Rated Awards across our product suite.
These awards are especially meaningful because they’re based entirely on customer feedback—making them a direct reflection of how our customers view the value and impact of our platform.
Unrivaled Success in Multiple Categories
KnowBe4 Security Awareness Training earned the Top Rated award in the Security Awareness Training category for the sixth consecutive year, with a stellar TrustRadius score of 9.2 out of 10 and over 1,100 verified reviews. This recognition reaffirms our mission to help organizations strengthen their security culture and manage human risk.
Our incident response product, KnowBe4 PhishER, continued its momentum with Top Rated wins in three key categories:
- Incident Response
- Security Orchestration, Automation, and Response (SOAR)
- Phishing Detection and Response
PhishER earned a strong 9 out of 10 TrustRadius score based on over 200 verified customer reviews, showcasing its value in helping security teams cut through the noise and respond to threats faster and more efficiently.
We’re also excited to announce that Compliance Plus, our compliance training library, was named a first-time winner in two categories: eLearning Content and HR Compliance. This marks a significant milestone for Compliance Plus and reflects the increasing demand for high-quality, relevant training content that meets today’s regulatory and workforce challenges.
Recognition Backed by Real Users
Our customers' experiences speak volumes about the impact our HRM+ platform has on their security posture:
"We purchased KnowBe4 to undertake awareness training for all staff and it soon became an invaluable tool to help our teams understand what to look out for when it came to real life phishing or spam emails sent to them both professionally and personally. Regular fresh content means staff aren't seeing the same content all the time, ensuring they still have to be vigilant. In the past 24 months our staff awareness has gone from very low to very high."
- Ian Sanders, IT Manager
"KnowBe4's PhishER is awesome. In today's world it's very difficult for employees to determine what's safe and what's not. KnowBe4 PhishER takes the guesswork out of that! Before implementing KnowBe4 we had 20-30 support tickets coming into the helpdesk where users wanted to know if a message was safe to open. This consumed valuable cycles from our helpdesk every day. Today with PhishER, emails are submitted and the machine learning grades them and responds automatically to the employee in minutes."
- Stephen Rilee, Senior IT Director
"We use KnowBe4's Compliance Plus to address both compliance and security related training requirements. By leveraging KnowBe4's Compliance Plus we have lowered administrative and operational burdens while reducing our risks associated with fines, reputational damage, and loss of customers. KnowBe4's training content is always well produced and adaptable for each group or audience we need to deliver training to.”
- Technical GRC Manager
Since 2016, the TrustRadius Top Rated Awards have served as a trusted benchmark for excellence in B2B software. Unlike analyst-driven reports, these awards are entirely based on verified end-user feedback, free from vendor influence or pay-to-play models.
Thank You to Our Customers
We’re incredibly grateful to our customers who took the time to share their experiences and insights on TrustRadius. Your feedback drives our innovation and motivates us to continually improve. Whether you're reducing human risk through security awareness training, automating threat response with PhishER, or ensuring compliance with engaging compliance training content, KnowBe4 is here to support you every step of the way with our HRM+ platform.
If you are a KnowBe4 customer and looking to leave your own feedback, we’d love to hear from you. Please share your experience by starting a review here.
New-school Security Awareness Training is critical to enabling you and your IT staff to connect with users and help them make the right security decisions all of the time. This isn't a one and done deal, continuous training and simulated phishing are both needed to mobilize users as your last line of defense. Request your one-on-one demo of KnowBe4's security awareness training and simulated phishing platform and see how easy it can be!
