KnowBe4 is excited to announce that we have been recognized as an overall Customers’ Choice in the July 2025 Gartner Peer Insights Voice of the Customer for Email Security Platforms Report.
The Gartner Peer Insights Customers’ Choice distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing and/or using a product or service. Recognized vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants meet or exceed both the market average Overall Experience and the market average User Interest and Adoption. Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers.
We believe that being named a Customers’ Choice for Email Security Platforms represents our commitment to our customers to provide a world-class platform with an outstanding customer experience to support it.
Based on 294 reviews submitted as of July 24th 2025, we’re excited to be recognized as an overall Customers’ Choice vendor. We believe this recognition validates our market presence and commitment to our customers.
Here are some of our customers in their own words, which helped us achieve this recognition:
- “KnowBe4 Cloud Email Security (Formerly Egress) is a powerful tool for enhancing detection of phishing emails, protecting sensitive data and complying with our regulatory requirements. More than anything, the product is easy to understand and use.” IT Manager in Services Industry
https://www.gartner.com/reviews/market/email-security-platforms/vendor/knowbe4/product/knowbe4-cloud-email-security/review/view/6062808 - “What I like most is AI and machine learning and real-time user feedback and coaching. Not only does it tell you if the email is phishing or spam, but it also tells why it is. Knowing the why will increase education and knowledge with spotting phishing and threats.” Director IT Security and Risk Management in Banking Industry
https://www.gartner.com/reviews/market/email-security-platforms/vendor/knowbe4/product/knowbe4-cloud-email-security/review/view/5885218
To all of our customers who submitted reviews, thank you! These reviews shape our platform and our customer journey, and we look forward to building on the experience that earned us this distinction!
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Email Security Platforms, Peer Contributors, 4 July 2025.
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