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KnowBe4 Academy: Your Path to Mastering Human Risk Management

KnowBe4 Team | Apr 25, 2025

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Discover KnowBe4 Academy — a comprehensive learning ecosystem designed specifically for security administrators, IT professionals and team members who manage KnowBe4's security products and platform.

H2: Key Takeaways

  • KnowBe4 Academy is an online learning platform for security professionals to master KnowBe4’s human risk management tools like KSAT, PhishER Plus, and SecurityCoach
  • Structured learning paths guide admins, IT staff and security teams from core concepts to advanced configuration and ongoing program management
  • Hands-on courses use videos, simulations and interactive content to build real-world skills, not just product familiarity
  • Academy training supports effective implementation of security awareness training and phishing simulations, helping teams reduce human cyber risk
  • Self-paced, progress-tracked modules make it easy to onboard new staff and continuously upskill existing security teams

Transforming How You Learn and Implement

KnowBe4 Academy represents a fundamental shift in how you engage with your human risk management platform.

The Academy provides structured learning paths that systematically build expertise through organized, sequential content. Rather than navigating scattered knowledge base articles or learning through trial and error, security professionals can now follow a clear progression that builds competency from foundational concepts to advanced implementation techniques.

Icon of a white academy-style building inside an orange circle, representing the KnowBe4 Academy learning platform.

A Learning Experience Built for Security Professionals

What sets KnowBe4 Academy apart is its focus on practical application in real-world security environments. Each course combines multiple learning formats to accommodate your different learning preferences.

  • Interactive Video Tutorials
  • Guided Simulations
  • Step-by-Step Implementation Guides
  • Knowledge Validation

Interactive Video Tutorials

Check out short, instructor-led videos that walk you through real KnowBe4 console workflows so you can quickly see how to configure and use key features in your own environment.

Guided Simulations

KnowBe4 provides guided simulations where you can safely practice tasks, apply concepts in realistic scenarios and build confidence before making changes in production.

Step-by-Step Implementation Guides

Explore step-by-step implementation guides that break complex setup into simple actions, helping you roll out and optimize features using KnowBe4 best practices.

Knowledge Validation

Put your skills to the test with quizzes and assessments that confirm understanding, reinforce key concepts and ensure you are ready to apply what you have learned.

Real Results from Our Users

KnowBe4 Academy is built to help customers get lasting value from their security awareness and human risk management programs. Our courses focus on practical skills, real product use cases and support for different learning styles. The feedback below shows how customers are closing knowledge gaps and quickly putting what they learn into everyday security work.

Meeting Diverse Learning Needs

  • "Each of the mechanisms provided a different way of learning the same concepts, which is very important for educating people with different learning styles."
  • "I really like the varied learning styles of each module and can't wait to see this type of training for more features."

Bridging Knowledge Gaps

  • "I'm super thankful that this is available. It helps me to understand more clearly the purpose of PhishER and how to use it. I'm looking forward to other courses in addition."
  • "The videos and simulations were great to anchor my understanding of the tool."

Enabling Immediate Application

  • "This was super helpful! I've explored some of the system created features, but hadn't thought about creating custom rooms. This is great!"
  • "I really like all the simulations in this module. I love that I can go straight into my PhishER and set up all the custom rooms like I just practiced."

KnowBe4 Academy Available Courses

Each KnowBe4 Academy course is designed to be self-paced, fitting into your busy schedule while automatically tracking your progress. The Academy launches with several foundational courses:

  • KnowBe4 101
  • PhishER Plus 101
  • Free Tools 101
  • KSAT 101

KnowBe4 101

Get an overview of how KnowBe4 products and services support your security goals. This beginner course is ideal for anyone who wants to understand KnowBe4’s mission and how to reinforce safer user behavior.

PhishER Plus 101

Discover how to quickly identify and respond to reported email threats while automating your email incident response plan. This beginner course is designed for those who want to learn the fundamentals of KnowBe4’s PhishER Plus console.

Free Tools 101

Explore KnowBe4’s free tools, including the Phish Alert Button (PAB) and Automated Security Awareness Program (ASAP). This beginner course is perfect for new users and anyone looking to get more value from their existing security program.

KSAT 101

Use KSAT to strengthen your organization’s security posture, from setting up single sign-on (SSO) and whitelisting to managing users, running phishing and training campaigns, and customizing the Learner Experience (LX). This beginner course helps you confidently manage and optimize your KnowBe4 security awareness program.

Benefits That Extend Beyond Learning

The KnowBe4 Academy can deliver advantages that directly impact your security program's effectiveness:

  • Maximized Platform ROI: Ensure you're leveraging every security feature you've invested in
  • Accelerated Onboarding: New team members can quickly develop proficiency through structured guidance
  • Consistent Security Practices: Standardize how your organization implements KnowBe4 products
  • Demonstrable Security Value: Gain the knowledge to showcase measurable security improvements to leadership

KnowBe4 Academy: Get Started with Your Security Learning Journey

Accessing the KnowBe4 Academy is simple: From the KSAT console, click your email address in the top-right corner, or from the PhishER console, click the user icon at the bottom of the navigation bar.

The Academy represents our commitment to your success in managing human risk through structured education that evolves with your needs. Ready to transform how you leverage your KnowBe4 platform? Access the Academy today and unlock the full potential of your security program.

For additional support, view our Academy Guide, email academy@knowbe4.com, or share course suggestions via the KnowBe4 Community.

KnowBe4 Academy FAQs

What is KnowBe4 Academy?

KnowBe4 Academy is an education platform where admins can learn how to successfully use and integrate KnowBe4’s products. In the academy, admins can follow various learning paths for different areas of KnowBe4, including KSAT, PhishER Plus, and SecurityCoach.

How long does KnowBe4 training take?

KnowBe4 training length varies. For your initial security awareness training campaign, we recommend that you enroll all of your users in the 45-minute KnowBe4 Security Awareness Training or another comprehensive course.

What is KnowBe4 training like?

KnowBe4 training is security awareness that uses short, engaging videos, interactive modules, games, and real-world phishing simulations to teach employees how to spot and report threats, strengthening your human firewall and reducing human cyber risk.

Who should take KnowBe4 training?

For the purposes of any security awareness training discussion, members of an organization include employees, temps, contractors, and anybody else who performs authorized functions online for an organization.

Does KnowBe4 use AI?

Yes. KnowBe4 uses AI across its Human Risk Management platform, including AI-driven security awareness training, cloud email security and its Artificial Intelligence Defense Agents (AIDA) that personalize training, generate phishing templates and help measure and reduce human risk.



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