[NEW PhishER Feature] Identify Email Threats Even Faster with PhishML™

We are excited to announce the availability of PhishML™ as part of the PhishER platform to all PhishER customers. PhishML is a new machine-learning module that helps you identify and assess the suspicious messages that are reported by your users, at the beginning of your message prioritization process. PhishML analyzes every message coming into the PhishER platform and gives you the info to make your prioritization process easier, faster, and more accurate. 


PhishML is constantly learning based on the messages that are tagged, not only by you but also by other members of the PhishER user community! That means that the learning model is being fed new data to constantly improve its accuracy and more messages can be automatically prioritized based upon PhishER’s categorization, saving you even more time.

Think of it as a positive feedback loop: the more users using PhishML increases confidence levels in the tags PhishML assigns. This means your analysts get greater accuracy and confidence in PhishML’s predictions, to make quicker decisions and disposition user-reported messages faster.

PhishML will assign Clean, Threat, or Spam tags along with confidence levels using the data from all user-reported email messages. You get to choose what confidence level thresholds you feel comfortable with PhishML assigning tags to your user-reported messages. This allows you to customize and control how many messages PhishML tags based on your organization’s acceptable level of risk. The higher the confidence level means that PhishML has found more evidence that a message actually is what it was estimated to be and the PhishML tags are correct.

How you disposition your user-reported messages is how PhishML learns. For example, if PhishML tags a message as Clean or Spam, but as an Admin you see it’s really a Threat, you change the tag to a Threat. This type of action goes into PhishML’s feedback loop continually training the model. PhishER coupled with PhishML makes the identification of real threats even faster. 

Since PhishML gets better with more customers using it, KnowBe4 has decided to add it to all PhishER licenses at no additional cost.

To learn more about PhishML visit the KnowBe4 Support Knowledgebase:

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Topics: KnowBe4

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